Frequently Asked Questions

Creating a 13lgame account is simple and quick:

1. Visit our website or download the 13lgame app
2. Click on the "Sign Up" button
3. Enter your mobile number
4. Create a secure password
5. Verify your mobile number with the OTP sent to you
6. Complete your profile and start playing!

If you've forgotten your password:

1. Click on the "Forgot Password" link on the login page
2. Enter your registered mobile number
3. You'll receive an OTP on your mobile
4. Enter the OTP and create a new password
5. Your password will be reset and you can log in with the new password

No, each user is allowed only one 13lgame account per mobile number. Creating multiple accounts is against our terms of service and may result in suspension of all accounts.

13lgame offers a wide variety of exciting games including:

• Color Prediction Games
• Fantasy Sports
• Rummy
• Slots
• Teen Patti
• Wingo
• And many more exciting games!

To join a game:

1. Log in to your 13lgame account
2. Browse through the available games
3. Select the game you want to play
4. Follow the on-screen instructions
5. Make your prediction or place your bet
6. Wait for the results and claim your winnings!

Yes, all games on 13lgame are completely fair and transparent. We use certified Random Number Generators (RNG) for our games and maintain complete transparency in all game outcomes. Our platform is regularly audited to ensure fairness.

You can add money to your 13lgame account using various secure payment methods:

• UPI (Google Pay, PhonePe, Paytm, etc.)
• Credit/Debit Cards
• Net Banking
• Digital Wallets

All transactions are encrypted and secure.

Withdrawing your winnings is simple:

1. Go to the "Withdraw" section in your account
2. Select your preferred withdrawal method
3. Enter the amount you wish to withdraw
4. Confirm the transaction
5. Your withdrawal will be processed within 24 hours

Note: You may need to complete KYC verification for larger withdrawals.

13lgame does not charge any fees for deposits or withdrawals. However, your bank or payment provider may charge transaction fees as per their policies.

New users receive a welcome bonus of ₹50 when they sign up and complete their registration. The bonus is automatically credited to your account and can be used to play various games on the platform.

Yes! 13lgame offers daily login bonuses, referral bonuses, and special event bonuses. Make sure to check the "Promotions" section regularly to not miss out on any exciting offers.

When you refer friends to 13lgame using your unique referral code:

• Your friend gets a bonus when they sign up
• You receive a bonus when your friend completes their first transaction
• You can earn additional bonuses based on your friend's gameplay

If you're experiencing issues with the 13lgame app:

1. Check your internet connection
2. Update the app to the latest version
3. Clear the app cache and data
4. Restart your device
5. If the problem persists, contact our support team

Yes, 13lgame is available for both Android and iOS devices. You can download the app from our official website or through the respective app stores.

In case of a failed transaction where money was deducted:

1. Don't worry, the amount will be automatically refunded within 24 hours
2. If not refunded, contact our support team with transaction details
3. We will investigate and resolve the issue promptly